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When the user signs up for TuTalk, the user receives Trial ticket to try TuTalk for free. The user can also purchase Lesson ticket.

The rate for a trial class is 1.0 USD per class, and if the student enrolls after your class, you will receive a 1.5 USD signing-up bonus. (If the lessons do not meet the class quality standards, payment may not be made.)

Trial ticket and Lesson Ticket can be checked with a tag in the booked list and the classroom.

Base salary is 1.40 USD/Ticket. Salary will be increase to 【$】 USD/Ticket if you have more than 30 lesson every two weeks.

We pay our tutors every two weeks via PayPal. Please note that PayPal has a transaction fee.

The payroll cycle at TuTalk is bi-weekly. Salaries are paid every two weeks, specifically on the 6th and 21st of each month.
In the absence of any special issues, salaries are typically paid by 6 PM on the designated day.

Our average purchase rate following free lessons is 40%. This is due to our minimal profit margins, very affordable tuition fees, an easy learning system.

Please note that if the quality of the tutor's lessons is not up to standard, resulting in a post-purchase conversion rate of less than 35% relative to the number of free lessons given, the signing bonus will not be issued.

The attendance reliability rate refers to the percentage of classes attended by the teacher out of the total classes, excluding those canceled or no-shows due to the teacher's reasons.

This rate should be maintained at a minimum of 97%, and if it falls below 97%, the administrator will issue a warning,
Penalties for class absences and cancellations will be doubled. If issues with absences and cancellations persist, your account will be closed after a warning.

Teacher's class cancellations and absences significantly impact students' rebooking rates.
Please be mindful to avoid these issues as much as possible.

The student's level can be identified through the level of the textbook they have chosen.
After entering the classroom, you can also view the student's level assessments from other tutors in the student information section.

Understanding the student's level in advance allows you to adjust the difficulty of the English used during the lesson, which leads to higher student satisfaction.
Misalignment between the student's level and the lesson's difficulty or pace can lead to dissatisfaction.

Yes, you can view the level assessments provided by other tutors by clicking on the student's information in the classroom.

The student rebooking rate refers to the percentage of students who choose to book the same teacher again out of the teacher's total classes.

A rebooking rate of over 80% is excellent A rebooking rate of over 70% is very good
A rebooking rate of over 60% is average
A rebooking rate of below 60% is very low


To maintain a rebooking rate above 60%, it's essential to improve the quality of the classes to ensure student satisfaction.
If the rate is below 60%, the administrator will enhance monitoring of the teacher's classes and provide feedback on improving class quality.
If no improvement is seen and the rebooking rate continues to drop, the teacher might struggle to maintain regular classes on the platform.
If there is no improvement in the quality of your classes after the feedback, your account will be closed.

The primary objectives for students using this service are 1) to speak English more frequently to enhance fluency, 2) to improve their English (pronunciation, sentences, expressions) under the guidance of the teacher, and 3) to learn new expressions and vocabulary.

To ensure the highest quality of English language instruction and to meet the primary objectives of our students, teachers are required to adhere to the following key guidelines during their lessons:

1. The ratio of student to teacher talk should be 7:3. Teachers must limit their speaking time for comments and explanations, and instead guide students to speak more English through the use of the textbook and follow-up questions.

2. The sentence proofreading feature of the app must be used at least 3 times mandatorily in each lesson.

3. During the lesson, teachers must paraphrase students' responses at least 3 times, teaching new vocabulary and expressions.

4. Teachers must introduce at least 2 new expressions or vocabulary items to the students during each lesson.

5. Corrections of pronunciation, vocabulary, expressions, and sentences learned during the lesson should be sent via chat.

6. Feedback should include words corrected for pronunciation, vocabulary items, and newly introduced expressions and sentences.

7. Teachers must acknowledge and adhere to students' specific requests, such as skipping self-introductions.

8. The final review, one minute before the lesson ends, should be conducted in a quiz format based on the chat messages sent during the lesson.

9. Prior to the lesson, teachers must verify the student's language (nationality) to ensure that they do not incorrectly reference the student's country or send messages in the wrong language.

10. Following the lesson, teachers should submit their feedback according to the guidelines.

 [Words and Pronunciation Section] include:
 Please include frequently mispronounced words, newly learned vocabulary during the lesson, words the student did not understand, and paraphrased vocabulary. It must include at least 4 items.).

 1).Pronunciation Improvement: List words that were frequently mispronounced and provide correct pronunciation guides.
 2).Challenging Vocabulary: Note down words or phrases the student found difficult, along with simple explanations.
 3).Paraphrased Vocabulary: Provide synonyms or antonyms for the new vocabulary to expand the student's lexical range.

 [Sentence and Expression], include:
 Include newly learned expressions, sentences that the student did not understand, and newly discovered sentences. (It must include at least 4 items.).

 1).Newly Learned Expressions & Examples: Document new expressions or idioms taught during the lesson, along with example sentences.
 2).Sentences Not Understood by the Student: List sentences that the student had difficulty understanding, and provide a clearer, simplified version or explanation of each.
 3).Newly Formed Sentences: Highlight sentences that were formed during the lesson.
 4).Paraphrasing Sentences: Rephrase sentences from the lesson to show alternative expressions while retaining the same meaning.

 [Proofreading Feature], include:
 Using the sentence correction function in the chat will automatically enter the information. (Must be used at least 3 times)

 1).Grammar Correction: Point out and correct grammatical mistakes in the student's sentences.
 2).Vocabulary Enhancement: Suggest better word choices in the student’s sentences.
 3).Natural Paraphrasing: Reword the student’s sentences to make them sound more natural and fluent, maintaining the original meaning.
 *** The Proofreading Feature can be used after the class as well. If it wasn't utilized during the lesson, feel free to use it afterwards and send the revised content via chat.

 [Overall Feedback], include:

 Strengths: Note what the student did well.
 Improvement Areas: Identify specific skills to work on.
 Progress: Comment on the student's development.
 Lesson Summary: Recap key points and new vocabulary.
 Practice Recommendations: Suggest activities for further learning
 Motivation: Encourage and motivate the student.
 Actionable Tips: Provide clear guidance for improvement.

 Keep the feedback balanced, constructive, and tailored to the student's needs.
 In the "Overall Feedback" section, it is recommended to include the above-mentioned content.

It is crucial to understand these core aspects. Failure to comply with these guidelines consistently may not only result in the teacher being less chosen by students but also in not aiding the improvement of the students' English skills.

Please be aware that continuous monitoring and feedback of teachers' lessons will be conducted. Should there be no improvement observed in the classes despite this, after several warnings, the respective teacher's account may be closed.

[level test textbook for class notes]

1. If the student only can reach level 3, skip the level 4 mission and proceed to the next part of the textbook. (If the student only can solve level 3, skip levels 4,5,6 and proceed to the next part.) (Send student answer via chat) ()

(Adjust the class time and complete all the level test materials within 20 minutes.)

2.The level test class should not be difficult for the students. (If the level test feels too difficult for a student, the student will give up studying English on our platform.)

3. Do not explain the meaning of a difficult word during the level test lesson. It makes the student feel English more difficult.

4. When you have some extra time, have small-talk so that your students speak English more.

5. After making corrections to your students’ answers, send it by chat.

6. Do not ask your students the meaning of words that makes a student feel difficult.

7. Words and sentences students don’t understand would be sent via chat.

8. Send newly learned words and expressions to your students using chat.

9. Encourage your students to speak English a lot in a good mood during class.

Note: It's crucial to respect the student's request. If a student opts to skip self-introduction, please honor this choice to avoid making them feel ignored.

Focus on conversation" doesn't mean just talking without corrections; it simply means that the frequency of corrections should be lower.

If the student is using vocabulary perfectly, you can introduce synonyms or paraphrase their sentences to make them better during the conversation.

If you enter the classroom at 8:20:24 and start the lesson 27 seconds late, then end the session at 8:40, the call duration will be recorded as 19 minutes and 33 seconds.

This may lead to student dissatisfaction as the minimum required call time is 20 minutes.

The minimum required call time is 20 minutes, and failure to meet this requirement will result in the class being canceled.

Please ensure the full call duration is observed unless the student is the one who arrived late.

Please ensure to conclude each class precisely after 20 minutes of call time to prevent any delay beyond 30 seconds for the next class.
If a student arrives late, it's not necessary to extend the class duration. However, if you are late, the class should still last for at least 20 minutes, even if it means starting the next class slightly late.

For instance, if a class is scheduled after the current one, you must finish exactly 20 minutes from the start time, allowing for a brief 10 to 30-second transition to the next class. So, if you enter a class at 22:20:30 (30 seconds late), the class should end at 22:40:30 to maintain the minimum 20-minute duration.

If you are late due to the overrun of a previous class, kindly apologize to the student at the beginning of the lesson and explain that the delay was caused by the extended ending of the previous session. Most students are understanding when they are informed that a delay was due to a prior class.

It can give the student a negative impression. >
Therefore, please make sure to finish the previous class on time so that you don't arrive more than a minute late. >
If you do end up being late, let the student know that the previous class ran a bit over time, and assure them that you'll extend the class to make up for it, while also asking for their understanding.

A maximum of four classes can be conducted consecutively.

Please note: Scheduling more than 5 consecutive classes is not recommended. This is to ensure optimal teaching quality and manage class punctuality. Consider including break times in your schedule for better performance and student satisfaction. Thank you for your cooperation in maintaining high teaching standards.

If a tutor doesn't submit student feedback after class, the class will not be considered finished.
Consequently, you will not be paid for that class.

It's required to submit the feedback within 6 hours from the end of the class. If you submit feedback after 6 hours, only half of the class tickets will be paid for the course. For trial classes, tutors must submit feedback within 2 hours from the end of the class.

Feedback must include the feedback according to the guidelines, and if it does not meet the feedback guidelines, the class may be considered incomplete, Failing to meet these standards may result in receiving only half of the designated class fee.

Changes in the tutor's teaching environment, which causes connectivity issues and noises, may result in a maximum of 50% of the pay (per class) decrease, according to the degree of the problem.
If the tutor is the main cause of the class disruption, TuTalk has to issue a refund to the student. Thus, TuTalk tutors must always check and maintain the optimal teaching environment.

Admin check the connection data, and if the class was disrupted because of the teacher's internet connection, classe will be canceled.

Please note that TuTalk has access to the connection data. Where the tutor constantly causes class disruptions, the tutor can be terminated.