Wechat Official Account

1). After joining the platform, teachers must have an online duration of at least 6 months, with a weekly teaching time of at least 10 hours, turn to on-air status no less than 2 hours each week.

2). The teacher must set a two-week class schedule in advance every Thursday, ensuring at least 30 slots are opened per week. Any changes to this schedule can be made after notifying the administration.

3). If teachers have actual difficulties and cannot continue to offer classes, they must notify at least 2 weeks in advance and must not arbitrarily terminate classes without a valid reason. In the event of a breach of contract, 30%-50% of the teacher's salary may be deducted depending on the circumstances.

** We recommend not proceeding with the platform onboarding process if it is difficult to work for more than six months

1). A newly registered teacher will be paid $1.4 per class ticket (when you teach more than 30 classes on 2 weeks, the rate will increase to 1.5 USD per class automatically).

2). The rate for a trial class is 1.0 USD per class, and if the student enrolls after your class, you will receive a 1.5 USD signing-up bonus. (If the lessons do not meet the class quality standards, payment may not be made.)

3). Salary is paid once every two weeks via paypal.
(6th and 21st of every month)

4). TuTalk English pays teachers only for class remuneration. Other insurance and other expenses are handled in accordance with personnel subordination and have nothing to do with TuTalk English.

1). Each class must be at least 20 minutes long. If the student arrives late, the teacher is required to conduct the class only for the remaining scheduled time.

2). Punctuality is crucial. Teachers must start and end classes on time. Lateness is not permitted. If a teacher is late without prior agreement with the student, the class ticket will be cancelled and returned to the student's account.

3). In cases where a teacher is absent without explanation, 2 to 3 lesson tickets will be deducted. If such unexplained absences occur more than three times within a three-month period, the teacher's account will be closed.
(If the teacher's absence is due to understandable and special circumstances, either one lesson ticket may be deducted.)

4). In case of technical issues with the platform, teachers should immediately take a screenshot and contact the administration. This is the only circumstance under which a lesson ticket will not be deducted for platform-related problems.

5). In case of urgent matters, teachers are required to notify the administration at least 3 hours prior to the class to facilitate communication with the students.

6). For back-to-back classes, it is important to conclude each session precisely at the 20-minute mark to ensure that subsequent classes start on time and are not delayed by more than a minute.

1). Class cancellations are generally not permitted unless under very special circumstances. If urgent situations necessitate a class cancellation, teachers must first inform the administrator via WeChat(without waiting for an admin reply.), cancel the class, and immediately close the corresponding time slot.
In case of class cancellation, the ticket will be refunded, but 0 to 2 tickets may be deducted from your account, depending on the circumstances.

2). If you notify us in advance and the situation is understandable, and don't cancel the class frequently, there may be no teacher ticket deduction. However, frequent cancellations may lead to ticket deductions.

3). Cancellations within 3 hours of class time will result in the deduction of one lesson ticket (2~3 tickets for no-shows).

4). Failure to notify the administrator via WeChat before or after canceling a class will result in the deduction of one lesson ticket under any circumstances.

5). If cancellations become frequent and there is a substantial number of classes canceled, the number of deducted tickets will be doubled.

** Therefore, it is recommended to adjust your teaching slots in advance to avoid the need for cancellations.

1). When a student reports a compliance report, the administrator checks the recording and data of the class. At the same time, the admin asks the teacher to explain the problem of the class.

After checking, if there was a problem with the class due to the teacher's cause, the class will be canceled and the teacher's tuition will be deducted depending on the situation.

2). Teachers must abide by the basic tenets of TuTalk English and must not act irresponsibly to students, such as eating in class, walking during class, answering the phone, or playing mobile phone during class or verbally insulting students.

3). Changes in the tutor's teaching environment, which causes connectivity issues and noises, may result in a maximum of 100% of the pay (per class) decrease, according to the degree of the problem. If the tutor is the main cause of the class disruption, TuTalk has to issue a refund to the student. Thus, TuTalk tutors must always check and maintain the optimal teaching environment.

4). We check the connection data, and if the class was disrupted because of the teacher's internet connection, classe will be canceled.

1). When a teacher's overall score is less than 4.88 points (the full score is 5 points), the teacher will be forced to be offline.

2). If the student gives the teacher a one-point rate, the admin checks the recording and class data of the class and cancels the class if it is a problem with the teacher.

1). If a tutor doesn't submit student feedback after class, the class will not be considered finished. Thus, the tutor will not be paid for that class. Tutors must give student feedback within 6 hours from the end of the class.(If tutor submit feedback after 6 hours, only half of class tickets will be paid for the course.)

If it is trial class tutors must give student feedback within 2 hours from the end of the class.

2). Feedback must include the following contents, and if it does not meet the feedback guidelines, the class may be considered incomplete, potentially leading to no payment or only half payment being issued.

 [Words and Pronunciation Section] include:
 Please include frequently mispronounced words, newly learned vocabulary during the lesson, words the student did not understand, and paraphrased vocabulary. It must include at least 4 items.).

 [Sentence and Expression], include:
 Include newly learned expressions, sentences that the student did not understand, and newly discovered sentences. (It must include at least 4 items.).

 [Proofreading Feature], include:
 Using the sentence correction function in the chat will automatically enter the information. (Must be used at least 3 times)

 [Overall Feedback], include:

 Strengths: Note what the student did well.

 Improvement Areas: Identify specific skills to work on.

 Progress: Comment on the student's development.

 Lesson Summary: Recap key points and new vocabulary.

 Practice Recommendations: Suggest activities for further learning.

 Motivation: Encourage and motivate the student.

 Actionable Tips: Provide clear guidance for improvement.

 Next Steps: Briefly outline the focus for the next lesson.

 Keep the feedback balanced, constructive, and tailored to the student's needs.

 In the "Overall Feedback" section, it is recommended to include the above-mentioned content.

The primary objectives for students using this service are 1) to speak English more frequently to enhance fluency, 2) to improve their English (pronunciation, sentences, expressions) under the guidance of the teacher, and 3) to learn new expressions and vocabulary.

To ensure the highest quality of English language instruction and to meet the primary objectives of our students, teachers are required to adhere to the following key guidelines during their lessons:

1). The ratio of student to teacher talk should be 7:3. Teachers must limit their speaking time for comments and explanations, and instead guide students to speak more English through the use of the textbook and follow-up questions.

2). The sentence proofreading feature of the app must be used at least 3 times mandatorily in each lesson.

3). During the lesson, teachers must paraphrase students' responses at least 3 times, teaching new vocabulary and expressions.

4). Teachers must introduce at least 3 new expressions or vocabulary items to the students during each lesson.

5). Corrections of pronunciation, vocabulary, expressions, and sentences learned during the lesson should be sent via chat.

6). Feedback should include words corrected for pronunciation, vocabulary items, and newly introduced expressions and sentences.

7). Teachers must acknowledge and adhere to students' specific requests, such as skipping self-introductions.

8). The final review, one minute before the lesson ends, should be conducted in a quiz format based on the chat messages sent during the lesson.

9). Prior to the lesson, teachers must verify the student's language (nationality) to ensure that they do not incorrectly reference the student's country or send messages in the wrong language.

10). Following the lesson, teachers should submit their feedback according to the guidelines.

1). We do not allow personal communication via mobile phones or social media between tutors and students. It is strictly prohibited to ask students' personal contact information or to give them teacher's contact information. (If you do the above, the account will be suspended and the remaining salary will not be paid.)

If teacher need to contact the student personally, please inquire TuTalk's customer service.

2). The lowest open time slots requirement: teachers must have a fixed period to have classes that are no less than 10 hours a week ( you can also have classes other than the fixed period). If you cannot have class at the fixed time or want to make an adjustment, please inform us at least 10 days in advance. Teachers who cannot continue to have classes due to their personal reasons should explain that to us at least 2 weeks in advance. If you don't explain to us in advance and have no fixed time slots which are open or you terminate your class without permission, you will be forced to be offline and will face penalties.

3). The way you have class here: 20-minutes or 40-minutes long audio and video class+ after class feedback.

4). The student can request either a 20-minute-long class or a 40-minute-long class.
20-minute-long classes continue for 20 minutes, and 40-minute-long class, for 40 minutes.
The price for 40-minute-long classes is double the 20-minute-long classes.

5). If the student does not show up after 10 minutes from the start of the class, you can mark the student as 'absent' from the Error/Absent application tab.
Even if the student does not show up, the tutor still gets the payment.

6). Our average purchase rate following free lessons is 40%. This is due to our minimal profit margins, very affordable tuition fees, an easy learning system, and the provision of high-quality teachers.

Please note that if the quality of the tutor's lessons is not up to standard, resulting in a post-purchase conversion rate of less than 35% relative to the number of free lessons given, the signing bonus will not be issued.